At Click4holiday, we understand and respect the importance of your privacy. Below we have detailed how we collect data, how we use that data, who that data may be sent to, and how you can amend data you have submitted.

How do we collect data about you and your use of the website?

We ask you for personal information in a variety of circumstances:

- when you make a reservation or purchase something from our website or through our head office team - by email, letter, fax, or on the phone

- when you register with us, subscribe to our newsletter, enter competitions or register for promotions

To make Click4holiday work even better for you, we also use 'cookies' to collect information about your use of the website. Cookies are a feature of web browser software that allows web servers to temporarily store information within your browser, which in turn allows us to recognise the computer used to access the Click4holiday website. Most browsers automatically accept cookies but you can delete existing cookies from your browser. You can also edit your browser options to choose not to receive cookies in future.

To establish how customers reach our site, we employ a third party to collect information through cookies. No personal information (i.e that can identify you) is collected during this process.

How do we use your data?

We use your data for the following principal purposes:

- to provide you with the highest possible level of service and to help you to get the best out of our website

- to fulfil the bookings and purchases you have made through our website, and any other requests we receive from you

- to provide you with a personal experience and to ensure that you do not miss any offers or information which are likely to interest you

- for other administrative purposes and for internal analysis

- when you contact us by email, we will use the information you give us to provide the service you require (such as when you request a special meal or have a hotel room request)

The data you give us will also allow us to send you details of special offers and promotions, update information about Click4holiday and other related information (as part of our newsletter or otherwise)

Who may your data be disclosed to?

We disclose your data to our partners/ suppliers who will only use your data for the purposes of fulfilling your booking requests.

We will not disclose your data to any other third parties except where it is necessary for the purposes of fulfilling any bookings, purchases or requests that you make on the website, and through our customer service team or as otherwise described in this policy. We may be required to disclose your information if required by any applicable law or regulation. We may also disclose your data to third parties and professional advisers acting on our behalf and who are obliged to keep that data confidential.

All airlines are now obliged by law to disclose the flight and reservation data of all passengers flying through UK, Australian or United States airspace to the relevant government agency prior to arrival. Data is only used for security purposes.

Opt out

If you wish us to stop sending you newsletters or details of other offers and promotions please email us: unsubscribe@click4holiday.co.uk

Security

Online shopping is no longer a new phenomenon. Should you choose to pay be credit card on the site, your card details are encrypted for the transaction – making it more secure than giving your card details over the phone. We use Secure Socket Layer technology (SSL), which means any online transaction with Click4holiday can be made with total confidence. If you do have any concerns please do call us on
08717 020 416 and we will be happy to answer any questions you may have.

Changes to this policy
Any changes to this Policy will be posted on our website and/or made available on request. We will strive to ensure our practices comply with the most current available version of this Policy.